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Every VoipPlus account includes full-featured fax service at no extra charge. Receive faxes by email, send from a web portal, or connect a physical fax machine—your choice. Most competitors charge $10–15/month extra for fax. We include it.
Every business handles faxes differently. VoipPlus lets you choose exactly how incoming faxes are delivered—no physical machine required.
Incoming faxes are received as PDF attachments delivered straight to your email inbox. No physical fax machine needed. Perfect for offices going paperless.
Fax rings your physical fax machine via ATA and sends a PDF copy to email. Both destinations get every fax—ideal for offices that want a paper copy plus a digital backup.
Fax rings your physical machine first. If the machine answers, it prints. If the machine doesn't answer, email gets the PDF copy as a safety net. No missed faxes.
Faxes are delivered exclusively to your physical fax machine connected via ATA adapter. No email delivery. For offices that prefer traditional fax workflow.
Fax rings your physical machine via ATA. If the machine doesn't answer, the system captures the fax server-side so it's never lost. Retrieve missed faxes from the portal.
Change your fax delivery mode whenever you want—just contact support. No fees, no waiting. Your fax number stays the same regardless of which mode you choose.
Sending faxes is just as flexible as receiving them. Use whichever method fits your workflow.
Log into the fax portal from any browser. Upload your document, enter the destination fax number, and send. View your complete sent and received fax log. Download copies of any fax at any time.
Attach your document to an email and send it to the destination number via the fax gateway. The system converts your attachment to fax format and delivers it. Send faxes from your phone, laptop, or desktop.
Connect your existing fax machine to a Cisco ATA adapter and send faxes the traditional way. The ATA connects to your internet—no dedicated phone line needed. Use T.38 fax protocol for reliable delivery.
Many industries still rely on fax for compliance, legal requirements, or established workflows. VoipPlus fax service handles all of them.
Court filings, opposing counsel communications, signed retainers, and discovery documents. Many courts and government agencies still require fax submissions.
Lab results, specialist referrals, insurance pre-authorizations, prescription orders, and patient records. Fax remains the standard for healthcare document exchange.
Claims processing, signed applications, policy documents, and adjuster reports. Insurance carriers and underwriters frequently require faxed documentation.
Purchase contracts, seller disclosures, title documents, and closing paperwork. Title companies and lenders often require faxed signatures.
Most businesses pay separately for fax service. With VoipPlus, it's included—saving you $15–50 per month.
| Feature | VoipPlus Fax | Standalone eFax Services | Traditional Fax Line |
|---|---|---|---|
| Monthly Cost | $0 (included) | $15–25/mo | $30–50/mo |
| Receive Fax by Email | |||
| Send from Web Portal | |||
| Send from Email | |||
| Physical Fax Machine Support | |||
| Dedicated Fax Number | |||
| Number Porting | Free | Varies ($10–30) | N/A |
| Per-Page Fees (Incoming) | None | Often after limit | None |
| Fax + Phone on Same Bill | |||
| Requires Separate Contract | No | Yes (annual) | Yes (telco) |
Standalone eFax pricing based on eFax, MyFax, and RingCentral Fax published rates. Traditional fax line cost includes analog phone line rental.
We assign a dedicated fax number (or port your existing one) and configure it for email delivery. Incoming faxes arrive as PDF attachments in your inbox within seconds. You can designate one email address or multiple recipients.
Yes. We port your current fax number to VoipPlus at no charge. The porting process typically takes 5–14 business days depending on your current carrier. Your fax number continues working throughout the transition.
Absolutely. Connect your fax machine to a Cisco ATA adapter (available for $5/month rental or bring your own). The ATA plugs into your internet router and provides a standard phone jack for your fax machine. We configure T.38 fax protocol for reliable transmission.
You have three options: send from the web-based fax portal by uploading a document, send via email by attaching your document and emailing it to the fax gateway, or send from a physical fax machine connected via ATA. All three methods use your dedicated fax number as the caller ID.
Fax transmission (including fax-to-email) is widely accepted in healthcare for exchanging protected health information (PHI). Our system transmits faxes over encrypted connections. For email delivery, we recommend using a HIPAA-compliant email provider on the receiving end to maintain full compliance.
Fax service is included free with every VoipPlus account—no add-on fee, no per-page charges for incoming faxes. You only need a dedicated fax DID ($5/month) if you want a separate fax number. If you use an ATA for a physical fax machine, the adapter rental is $5/month.
Fax service is included with every VoipPlus account. Get started today and stop paying extra for fax.
Hoffman Estates, IL 60169 — Serving Chicagoland businesses since 2001