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New to VoIP? Start Here.

What is VoIP?

VoIP or Voice over Internet Protocol is the newest form of telephone services utilizing digital signals online. The only things users need to utilize Voice over IP phone systems are a VoIP phone service provider and a high-speed Internet connection.

Voice over Internet Protocol service providers offer several advanced features. These include next generation texting, calling, conferencing, and video features. These services are included and are important assets in every step of the communication process.

VoIP services replace the need for switchboards operated by a human placing a call. Appropriately directing call traffic is very important to any business’ success because of the link communication has with productivity and efficiency. Many of these features are customizable with Voice Over IP solutions to place businesses at the top of the list when it comes to efficiency and professionalism. The VoIP network features are tailor-made to consumer demands ensuring that business doesn’t miss a beat.

How do VoIP phones work differently than landline phones?

VoIP and landline phones are very similar. A consumer may not notice any difference between the two types of phones visually. The difference is more a technological one, as VoIp connects using an internet connection instead of through a traditional board line. After dialing a number, VoIp phones connect to the PSTN just before connecting to the number on the other end.

This technology works by converting analog voice into digital data packets and transmitting it online. Meanwhile, traditional landlines usually transfer analog voice signals over copper wires.

What to Look for in a VoIP Provider:

Often, the questions being asked most when it comes to VoIP are about the best service and providers for Voice over Internet protocol. It is important to note that not all VoIP services will work in the same way for different individuals and businesses. Everyone should look for providers and services that work for them. Some of the factors to consider when comparing these providers include:

1. Support – Is the support team reliable, available and consistent when you may want to contact them for whatever reason?

2. Reliability – Are the systems scheduled for downtime often?

3. Service quality – The provider should provide high-quality calls at all times.

4. Versatility – As your needs grow, the provider needs to be flexible enough to grow and change with you and your business.

The next point is to now focus on what these features can do for you and how to transition to the next level. However, the cost can’t go without being mentioned. Your provider’s pricing plans should be the most cost efficient for your calling needs.

Save Money with VoIP

1. Get Lower Monthly Rates/Fees – Due to the fact that VoIP technology is built on the infrastructure of the already existing internet service, the prices are often quite low. Voice data is way cheaper to send over the internet compared to landlines.

2. Get All Inclusive Calling Plans with Unlimited Local & Long Distance – Most service provider plans will certainly offer calling that is all inclusive for a flat price. This cost is still less than the cost of the traditional phone because with VoIP every call is a local call.

3. Free Premium Features You Never Have To Pay For – This new calling technology includes some features which you can never find in landlines, such as auto-attendants, voicemail transcriptions, HD Voice & Video, unified communications, and E911. These are features that come standard in all plans with VoIP.

4. Immediate Flexibility &Scalability – The best part with VoIP is that you won’t pay for services that you didn’t use. This is because the providers offer plans suited for your exact needs, making it easy for a business to scale.

Get Started with VoIP

When you decide to go the VoIP route, look for a company that offers a simple, condensed solution, by following these steps:

Step 1. which services do you need? You have to think about the number of phones you need, and whether they will have specific calling features. This will help in comparing the plans that are offered.

Step 2. Establish a budget: When you have a specific budget to work with, you can narrow down the options to select providers that are within your budget without compromising on the quality of services you want.

Step 3. Evaluate the providers: You have to assess the reliability, customer service, cost, terms, and security of the identified providers.

Step 4. What are their Reviews: Finally, researching user feedback and taking notice of the VoIP ratings as well as the unbiased reviews from current subscribers are important. You will have an idea of what to expect and the overall user experience of the company by doing so.

These 4 steps are a simplified way to help you select the best VoIP providers.

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