What is Enterprise VoIP?

Enterprise VoIP (Voice Over IP) is an innovative type of Voice Over IP service invented to meet the needs of large scale companies. Enterprise VoIP systems are used by companies to scaleand to add or remove networks without the lengthy and costly processes of legacy infrastructure. Its design is suitable for commercial enterprise use only. Enterprise VoIP is used in organizations for advanced calling, analytics and mobile phone services. It is further implemented as a method of enabling large corporations to stay connected.

Enterprise VoIP has the option of a cloud service provider to manage heavy lifting. This meets the needs of every business through enterprise VoIP phone systems. Enterprise VoIP satisfies the needs of organizations by reducing the cost of volume scaling. This limits expenditure on physical phone servicesby up to 80% depending on existing business infrastructure.

How to Choose an Enterprise VoIP Provider

Businesses are constantly weighing the advantages and disadvantages of scaling. Improving infrastructure rapidly may result in significant risks associated withhigh expenditure. On the contrary, scaling too slowly may cause an organization to miss key benefits due to a lack of momentum. VoIP systems are flexible in that they allow the enterprise to scale as fast or slow as needed. Here are two steps to follow when choosing an enterprise phone system.

Step1: Determine your telecommunications budget for the next 1-2 years

You need to know the startup costs when shifting or changing to enterprise PBX VoIP. You will need to purchase a new phone device and improve your router or modems when switching. All these changes will amount to some additional upfront costs during the transition to a new enterprise VoIP. You also need to keep in mind the costs of maintaining your existing VoIP system.

It is important to consider VoIP network connections that allow you to make more money and save valuable time. Although you might spend more money and time for the startup, the returns are high after paying the opportunity costs.

Step 2: Ensure you have sufficient bandwidth

VoIP telephone services can use too much bandwidth. This is a common phenomenon when large amount of data are downloaded and uploaded at the same time. You can consider getting a real premium data plan with your ISP. Plan to have multiple routers separated by function. One would use real-time data for video and audio while another may be non–real time data for web surfing and email. QoS routers and premium data plans are other necessary tools that can support your enterprise VoIP system.

It’s important to be aware of how to use your bandwidth data within the VoIP system in order to get the best results. Knowing the infrastructure can help make accurate calculations for up and down streaming. Most VoIP solutions will give you detailedinformation concerning the amount of bandwidth you will need, depending on the number of lines, system configuration and the types of routers in use.

Know the Difference: On-Premise vs. Hybrid vs. Cloud Hosted

The vast majority of enterprise VOIP providers are cloud-based. A hosted PBX means that the provider has their data centers which are operated and maintained daily. Serving various businesses can requiring scaling up or down. It is also a good option when it comes to redundancy, security, and energy efficiency to consider PBX because these service providers maintain a dedicated team of engineers and IT professionals to service customer requests. You might have heard of hosted services like Gmail. This exampleservice is hosted by Google on their worldwide network server. In the same way, VOIP providers have their servers which connect to the internet and traditional phone network. Through resolute infrastructure you can call any cell phone, land line or VoIP provider.

On the other hand, on-premise telecommunications are located on your property. You might have an entire floor or just a room that houses running servers used on your premise. However, with on-premise IP PBX, you will have to buy your own equipment. The advantage is that the operating costs will be much lower. Another advantage is that your team will be managing the infrastructure so that you will have tighter control and command over the entire system. IP-PBX on-premise gives you the power to have your service for the SIP trunks. You can change or add users by purchasing IP phones, and you won’t be charged additionally to make calls.

A hybrid system provides a good combination of two existing systems. It has made companies withgood TDM infrastructure able to increase their value substantially. The analog line will be integrated into a VOIP system while the mobile phones and new buildings are setup to access the cloud.This system works best for an old building that doesn’t have Ethernet connections in every office or for large businesses where you can’t replace all phones with IP devices. A company that has branches spread all over the world will greatly benefit from this kind of system.

Key benefits of enterprise VOIP phone systems

  • Real-time scaling: When you need to change your service immediately, VoIP can help you to meet increasing demands of business at the click of a button.
  • Advanced call routing: VOIP lets you do what you want to do with minimal interruption. For example, you can reroute some calls to another department within an organization to increase the quality of customer care.
  • Empowering and managing remotely. You can get full control of your entire enterprise from your desk. This means you are never out of touch with your business or operations.
  • Integration with the sales team and other CRM providers: VoIP lets you integrate various cloud-based services by using the Internet. Such services include social media, accounting, email, CRM services and collaboration apps.